Three services. Each one done properly.
Battery replacement, crystal fitting, and case refinishing — described here in full, with process steps and pricing in Thai Baht.
Back to HomeHow Each Service Is Handled
Every service at Tickwise starts the same way: the watch is received, its condition noted in writing, and the job described and priced before any work begins. This applies whether the visit takes thirty minutes or three days.
Work is carried out one piece at a time. The technician does not move to the next watch until the current service is complete and checked. For pressure-sensitive services — battery replacement and crystal fitting on water-resistant cases — a pressure test is performed before the watch is returned.
At collection, the technician provides a brief account of what was done. The receipt records the service, any parts fitted, and the price paid.
Battery Replacement & Pressure Check
A walk-in or scheduled appointment for quartz watches needing a fresh battery. The technician opens the case using the correct tool for the case back type, replaces the cell with a matched grade and size, inspects the gasket condition, replaces it if wear is evident, and performs a basic pressure check on water-resistant cases. The case exterior receives a brief clean before return. Bracelet pins are checked for looseness. Most appointments run between thirty and sixty minutes.
- Battery matched to original cell specification
- Gasket inspected; replaced where worn
- Pressure check on water-resistant models
- Case exterior cleaned at no additional cost
- Walk-in welcome; scheduling also available
Process Steps
Case back opened with the appropriate tool for the back type (screw, snap, or press)
Old cell removed; movement and dial given a brief visual check
New battery fitted; gasket condition assessed and replaced if needed
Case back closed and torqued or pressed to spec
Pressure test performed on rated water-resistant models
Case exterior wiped; bracelet pins checked; watch returned with receipt
฿ 3,800 per service
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Crystal Replacement & Polishing
A bench service for watches carrying a scratched, chipped, or cracked crystal. The technician matches a sapphire, mineral, or acrylic replacement to the original specification — profile, thickness, and diameter. The bezel is removed, the old crystal extracted, and the new one seated under press with a fresh gasket. Full reassembly and pressure check follow. Where the existing crystal can be saved through polishing rather than replacement, this is presented as an option. Sourcing for vintage or uncommon models may extend the timeline by one to two weeks.
- Crystal matched by type, profile, and dimension
- Seated under press with correct gasket
- Polishing offered as alternative where feasible
- Pressure check on completion
- Vintage sourcing available
Process Steps
Crystal type, profile, and condition assessed; polishing option discussed if applicable
Bezel removed and set aside carefully; case masked to protect finish
Old crystal extracted; crystal channel cleaned
Replacement crystal seated under press with fresh gasket
Bezel refitted; case and dial inspected
Pressure test; returned with receipt
฿ 12,500 per service
Book This ServiceCase Refinishing for Steel Watches
A workshop service that restores the brushed and polished surfaces of a steel case and bracelet. The technician masks each surface individually, works through successive grits and brushing tools, and finishes with hand-polishing on selected facets. Care is taken throughout to preserve the original case profile — this is not a general polish, but a recreation of the original finish geometry. Visible engravings are masked. Bracelet centre links receive light buffing. This service is best suited every several years, not as routine maintenance.
- Each surface masked and treated separately
- Original chamfer geometry preserved
- Engravings protected throughout
- Hand-polished selected facets
- Bracelet centre links buffed
Process Steps
Case condition documented; original finish type noted (brushed, polished, or mixed)
Engravings, dial, and bezel masked; bracelet removed and disassembled
Brushed surfaces worked through successive grits in the direction of the original lines
Polished facets hand-finished; case profile checked against original geometry
Bracelet centre links buffed; bracelet reassembled
Full inspection; case returned with receipt
฿ 26,500 per service
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Which Service Do I Need?
A quick guide to help you identify the right appointment.
| Battery & Pressure | Crystal Work | Case Refinishing | |
|---|---|---|---|
| Watch has stopped or runs slowly | |||
| Crystal is scratched or cracked | |||
| Case and bracelet show deep scratches | |||
| Pressure check included | |||
| Walk-in available | |||
| Typical turnaround | 30–60 min | 2–3 days | 5–7 days |
Standards Across All Services
These apply regardless of which service is being performed.
Written Receipt
Service performed, parts fitted, and total cost recorded on a dated receipt. One copy for the customer, one kept on file.
Pre-Service Condition Note
Dial, crystal, case, and bracelet condition are recorded before any work begins. This protects both parties.
Secure Storage
Watches left overnight are stored in a locked, alarmed cabinet. No pieces remain on the open bench outside working hours.
No Surprise Additions
Any findings beyond the quoted service are described and priced before action. The customer decides.
Padded Handling
Every piece is kept in a numbered padded tray throughout its time at the studio. Surfaces are never left bare.
Pressure Testing Available
Water-resistant cases receive a pressure check after battery and crystal services. Results noted on the receipt.
Service Pricing
All prices in Thai Baht. Discussed at drop-off and recorded on the receipt.
Battery & Pressure Check
฿ 3,800
- Matched battery cell
- Gasket inspection
- Pressure check included
- Case exterior clean
- 30–60 minute service
Crystal Replacement
฿ 12,500
- Sapphire, mineral, or acrylic
- Press-seated with new gasket
- Polishing option where feasible
- Pressure check included
- Vintage sourcing available
Case Refinishing
฿ 26,500
- Original geometry preserved
- Engravings protected
- Hand-polished selected facets
- Bracelet centre links buffed
- 5–7 day workshop service
Not sure which service you need?
Call the studio or send a note. A brief description of your watch and what you have noticed is enough to start the conversation.