What customers say about the studio

I came in without an appointment on a Tuesday morning. Wanchai opened my Seiko 5, showed me the old battery, and had the watch running again within forty minutes. He also noticed the bracelet spring bar on the six o'clock side was loose and tightened it without making it into a production. The price was as listed. I'll come back when it needs attention again.

28 April 2025

The crystal on my Longines had a crack running from nine to six — not a scratch, a proper break. Naree sourced a mineral crystal that matched the original curvature exactly. Turnaround was two days, which was slightly longer than I expected, but she explained the part had to come from their regular supplier and I appreciated the honesty. The watch looks as it should.

14 April 2025

I have a steel Omega Seamaster that I wear most days. After eight or nine years of that, the brushed surfaces on the case and bracelet had lost most of their definition. I was prepared for a rough result — case finishing often rounds the edges — but what came back from Tickwise looked like the original geometry had been restored, not approximated. The lug lines were crisp. Worth the week's wait.

7 May 2025

A colleague pointed me here after I mentioned my Tag Heuer Formula 1 had stopped. The studio is easy to find if you know where you're walking on Charoen Krung — look for the small sign. Wanchai ran a pressure test after fitting the battery, which I hadn't specifically asked for but which he explained was standard on water-resistant cases. That kind of care without prompting is not always common.

22 April 2025

I brought in my late father's Tissot, which had a mineral crystal with surface marks but no chips. Naree looked at it and suggested polishing rather than replacement, which would have cost considerably less. The polishing removed about 80% of the visible marks — not every single one, but she had been upfront about what was achievable. I appreciated the honesty and the recommendation to try the lower-cost option first.

1 May 2025

My Tudor Black Bay needed attention on the case — the brushed lugs had become almost polished through daily contact and the overall appearance looked worn. Wanchai showed me photos of similar work beforehand so I understood what was and was not possible. Six days later I collected it. The bracelet links were noticeably crisper and the case definition was back. My one comment: the pick-up notification came a day later than estimated, but the quality of the work made that easy to overlook.

10 May 2025